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Product analysis for Scottish Power



We were delighted to work with Scottish Power to improve their Connect product - which give customers the ability to control their heating via their mobile phone. firstly, we developed them a series of algorithms to enhance the feedback customers receive. The algorithms we provided enable Connect customers to receive a monthly estimate of their energy use and costs. In addition, we supplied energy saving tips that were tailored to specific household types further enhancing the feedback Connect customers receive. Our latest piece of consultancy for Scottish Power was product validation - to assess the level of energy savings the Connect product delivers. We analysed energy consumption of Connect and non-Connect consumers to determine the extent the product was an energy saving or a lifestyle product.


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