21 Feb 2011 11:02:50
An exciting and challenging winter!
This winter has been extremely exciting and challenging for us! With spring just around the corner business is really looking positive with new companies here in the UK and in Europe looking to use or supply our products.
Amongst all the usual small orders from people trying to work through the cold weather, we were contacted by the NHS in South Wales to provide a quotation for supplying an efficient heating system. A quick delivery time was required as their office refurbishment team were working over the Christmas holidays to ensure the works were complete before the staff returned to work in the New Year.
Infrared heating was specified as an easy to install and cost effective option for heating the large 4000 square feet area. Also, the heating panels could be removed at a later date for use elsewhere if the office was no longer being used.
We always keep a good supply of stock available here in the warehouse in Devon but due to increased sales during the extremely cold weather we were not able to supply all 57 panels immediately. We contacted our European distributor who promptly sent out the panels directly from his warehouse to the client in South Wales. Even with the difficult weather conditions the panels arrived just before Christmas perfectly timed to be fitted during the Christmas break!
The 57 panels were fitted in the office area and are specifically sized to fit into the framework of standard suspended ceilings. The wiring is all hidden away in the ceiling space above and linked up to a programmer and timer that ensures efficient electrical usage. The panels do not now require any future maintenance and are out of the way from accidental damage.
We have received thanks from the NHS for our excellent service, in firstly explaining more details about infrared heating, supplying a prompt and competitive quotation, supplying the goods in the short time scale required and providing an excellent after sales service. The office staff are very happy and comfortable in their new surroundings. We have been recommended to other departments of the NHS who may also require heating solutions in the future.