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Green Recruitment Company

Head of operations

Salary: £60,000–£70,000
Job Type: Full Time
Location: London, United Kingdom
Client Ref: HOP22
Posted: 30 May 2012 03:05:32

The client
Our client is an award winning energy consultancy looking for an exceptional candidate to deliver world class operational service and continuous improvement across all aspects of the company. With an aim of doubling their staff numbers over the next 3 years and with an intention of becoming one of the market leaders in the energy industry, this is an extremely exciting opportunity.

The role
• To review, analyse, assess and develop our clients' current operational structures and processes
• To design, implement, manage and monitor a scalable operational system in order to enable the company's next phase of growth
• To lead and manage the drive for continuous operational efficiency and improvement, ensuring support tools are effectively set up to aid the continual drive for a culture of operational excellence, wellbeing and improvement
• Working alongside IT to assist in the ongoing design and implementation of IT systems both hardware and software including a CRM solution that our client is in the process of developing
• Working alongside the HR team to manage the ongoing design, development and implementation of training both for new starters and for the existing team.
• Quality assurance:
a) Ensure the teams work with attention to detail, to the required standards.
b) Ensure activities are performed in line with operational procedures and policies
c) Ensure the team takes pride in work, minimizing errors.
• Work alongside team leaders to enable their ongoing development and become their point of escalation for challenges beyond their control.
• to manage the operational take-on of major new business and migrate into business as usual
• Working alongside the creative team and MD to design, develop, implement and manage operational systems for new strategies and business concepts that emerge as part of our client's constant evolution into new services/sectors.
• Work alongside the head of finance to ensure the operational system interacts with the finance system in the most efficient way.
• Pro-actively keeping the MD up to date with operational metrics, day-to-day progress and significant issues

Candidate requirements
• 10 years+ experience in a similar position preferably within the energy or utilities sector.
• Candidates must have a proven track record in delivering exceptional improvements to organisations in areas including sales and business development, team management, finance and IT
• The successful candidate needs a proven ability to work and negotiate at board level as well as detailed experience in running operations teams and departments
• Excellent interpersonal and communication skills
• Effective organizational skills

The Green Recruitment Company is an employment business for interim, contract and temporary recruitment and acts as an employment agency in relation to permanent vacancies.

To apply for this role please contact Dina Kary.

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